Technical Support & Maintenance
isee systems provides technical support and maintenance to customers who own version 9 of the iThink or STELLA software and who own a current technical support plan.

Technical support is provided by telephone or e-mail and includes software installation support, troubleshooting and general "how-to" questions. Maintenance includes patches, updates, and minor software releases. In-depth modeling support is available through our qualified consulting and training partners.

For more information, please review our policies .

To renew your annual support plan, click here.

Contact Technical Support By Email By phone: (603) 448-4990  Toll Free: (800) 987-6758  Monday through Friday - 9:00am to 5:30pm Eastern Time (US and Canada) Holiday Schedule  Available STELLA/iThink Updates Customers with a current Technical Support Plan are eligible for FREE updates. To download your updates, sign in and click on the "My Software" page. To learn more about recent STELLA/iThink updates, click the following links: V9.0.3 Update Features & Fixes List V9.0.2 Update Features & Fixes List V9.0.1 Update Features & Fixes List    Learning Environment Patches Balancing the Corporate Scorecard 2.0 Building Service, Driving Profit Launching a High Risk Business Venture Out Fly a Cell Online Resources FAQs (Frequently Asked Questions) STELLA Tutorials iThink Tutorials STELLA Sample Models iThink Sample Models Preparing a Model for isee Runtime (View Quicktime Movie)